HALE REOPEN

In line with Singapore government latest announcement, Hale studio to reopen for phase 2 from June 19 onwards.

Please take note of the following information:
Book slots under Schedule tab. Fastest finger first, limited slots per class. Online booking Schedule window will be released at least 6 days in advance. Students who wish to cancel their booking will have to do so 6 hours prior to class starting, otherwise package credit will be deducted and considered as class taken.

Steps to take note upon entering the studio
Scan SafeEntry online registration

Take temperature
Please arrive at least 15 – 30 mins prior to class start as it is going to take longer for registration. Late comers will be rejected at door.

Hale team would like to express our gratitude to all of our students for your kind understanding and patience, allowing us to address the situation in a clear and concise manner. Let us all be socially responsible, do our part to get through this crisis and come back stronger and better. Safe practice.

HALE PRACTICE GUIDELINES

Arrive 15 minutes earlier, not on time. Give yourself some breathing room to settle in and prepare for the start of class.

Silence will be appreciated within the practice room. Conversations may take place outside as the practice room is a place for students to meditate, self-practice and relax.

Our studio is your sanctuary as much as it is ours. Keep the studio as clean as your own home. Don’t forget to wipe down your mats after practice to keep it clean for the next practitioner.

Please make sure your mobile phone are on Silent Mode if you are bringing it into the practice room, be considerate to others . Yoga is the union of your mind and body. Keep your mobile phone in the locker before class commences to enjoy the class to the fullest.

Namaste.

FREQUENTLY ASKED QUESTIONS

What should I wear for my first yoga class?

For ladies, it will be advisable to dress in a pair of leggings and a tank top. For those who are taking Aerial classes, please do wear a sleeved top to minimise abrasions. Tie your hair into a ponytail or bun it up to keep hair away from your face.

For gentlemen, do wear a tank top or a fitted t-shirt and knee length activewear. Fitted clothing will be better for teachers to notice and adjust your alignment as compared to wearing loose clothing.

Does the studio come with shower facilities?

Yes, we do have shower facilities. We offer 1 free towel which you can use to dry yourself up after showering. If you should need an additional towel, it will cost you SGD$1. Shampoo and shower gel are provided in all shower cubicles.

Is it advisable to have a meal before class?

Yes! Light snack at least 1 hour before class starts, especially if you have low blood pressure or sugar and it is advisable to have heavy meal at least 2.5 hours in advance. Please do not come to class with a hungry stomach as it will affect your energy during class.

I am new to yoga, what classes do you suggest I should take?

We do have a few classes that suit beginners best.

Beginners friendly classes:

  • Gentle Flow
  • Aerial Stretch
  • Aerial Vinyasa
  • Hatha
  • Yin
  • Yin Yang

You may try out other classes if you want to, as all of our classes cater to all levels. There will be variations for both beginners and regulars. We understand that everyone practises at their own pace. We recommend at least 2 classes a week for consistent practice.

How many classes should I take per week?

2 to 4 classes a week will be good for consistent practice.

Will Aerial Yoga be too advance for a beginner?

Our Aerial Yin & Restore, Aerial Stretch and Aerial Vinyasa are cater to all levels. Do give it a try and judge for yourself.

  • Aerial class types and its recommended level:
  • Aerial Yin & Restore (Beginners friendly)
  • Aerial Stretch – Multi-level (Beginner friendly)
  • Aerial Vinyasa – Multi-level (Beginners welcome)
  • *Aerial Silk Hatha – Intermediate & Above

*For those who are new to aerial yoga or new to our studio, we would recommend you to do a minimum of 4 Aerial Vinyasa Classes before trying out Aerial Silk Hatha.

I am 1 month pregnant. Will pre-natal yoga be suitable for me at this stage?

Please do consult your doctor if it is ok for you to take up pre-natal yoga. It is advisable to get clearance from your doctor prior to engaging any physical activities.

Can I join group classes if I’m pregnant?

Majority of our group classes are not prenatal friendly. Group classes that are opened to pregnant ladies are

  • Yin
  • Yin Yang
  • Aerial Yin and Restore

Hale Yoga Studio does not accept pregnant ladies in our other group classes for the safety of future mummies. We would rather not risk it for the individual in a group set up as every pregnancy is unique. Please contact studio before coming down for classes. We will be sad to turn you away from classes that are not suitable for you.

STUDIO POLICY

BOOKINGS

1. Online bookings are opened 6 days prior to class commence day. Students are encouraged to book early to reserve a class slot. Walk-in students are encouraged to give the studio a call to check for class availability. You are still able to walk-in based on availability.

2. Class cancellation has to be made at least 6 hours BEFORE class commences. Failure to do so will be considered as class taken with the exception of Medical Certification, doctor’s letter or police report being provided. All sickness including menstrual cramp without official documentations will NOT be accepted as valid reason for last minute class cancellation. No Show, late and had been denied entry will be considered as class taken for paid booking.

3. First timer is encouraged to arrive 15 – 30 mins in advance to complete registration and payment. First timer will be offered ONE time Unpaid Booking in advance and are allowed to make payment at the studio when coming for the first class. All payment has to be made before the class start. Any Unpaid Booking Cancellation or No Show will be restricted from further booking until advance payment has been made to reschedule.

4. Students will be rejected into the class if he/she is late. Hale has NO grace period, buffer at max 2 to 3 minutes. Do note that permission to enter will be at the receptionist’s and instructor’s discretion even if 1 minute late the moment class starts. Studio reserved the right to reject student’s late entry. In the situation of a fully booked class, your booked slot will be given to walk-in students if you are late. Please arrive at least 10 mins prior to the class start time.

5. Due to unforeseen circumstances, Hale Yoga Studio reserves the right to cancel, change the class types and instructor. *In the event of classes cancelled by Hale, class credits will be returned to your package with an extension of your package validity of 7 days.

6. Public holidays (PH) is taken into account of all package, challenge, and membership’s validity period. There might be slight changes to our schedules during PH’s eves and PH.

WAITLIST

1. Waitlist Booking
When you made a class booking under Waitlist, it means that your booking are on a queue to enroll the class. Your booking will be confirmed when there is cancellation from student who has successfully booked for the class. Your confirmation will depend on the queue with first come first serve basis.

2. Waitlist Cancellation
Our class booking cancellation period is 6 hours. Please cancel your class booking 6 hours prior to class start if you are no longer able to attend the class, regardless if you are on a Waitlist. Otherwise you may risk getting your class credit deducted if you missed the confirmation email or forget about the booking.

3. Waitlist to Enrolment Confirmation
Our booking system will enrol students on Waitlist into the class automatically whenever there is cancellation 6 hours before class starts. You should receive an email confirmation of your enrolment into the class officially. Meanwhile you are also able to see that you are no longer on “Waitlist” after you have logged into your account below your name under your personal schedule.

4. Waitlist Unsuccessful Enrolment
Our booking system will lock the Waitlist exactly at 6 hours before the class start, which means from that point onwards the system will no longer enrol students on Waitlist into the class automatically. Only successful enrolment will receive confirmation by email. Rest assured that your class credit will not be deducted if you are still under Waitlist within the 6 hours cancellation period prior to class start.

5. Waitlist Last Minute Enrolment
In the event when there is last minute Late Cancel from the students who have booked the class successfully, and you are still under the Waitlist, our receptionist will try to call you at least 2 hours before class start to check if you are interested to come for the class, without obligation. Rest assured no class credit will be deduct if you reject our offer at this point.

It is highly recommended to book for class as early as you can to secure a mat. Note that our booking window is opened 6 days prior to class.

FACILITIES

1. One complimentary towel per person per class. Additional towel at $1. For aerial class, a towel will only be distributed after class for shower due to safety concern. Note: For Aerial students, if you do need a sweat towel, you are encouraged to bring a small one. Alternatively, you can rent a towel at $1 before the aerial class.

2. Shampoo and shower gel is provided for free. Hair dryer is provided. Note: If you are attending the final class of the day, the studio will be closed 30 mins after the class ends for cleaning/inspection.

3. If you do need to change, please change in one of the four shower cubicles instead of the toilet, as we only have one toilet. Alternatively, please reach the studio earlier before class to change in the toilet. Thank you for being considerate.

4. Belongings have to keep in lockers which come with keys. Hale will not be responsible for any lost items. No bags are allowed in the practice room. Only water bottle, sweat towel and phone on silent mode is allowed into class. No usage of the phone once class starts. Hale is will not be responsible for any damage of personal belongings. (ie Hale is will not be responsible if one had accidentally stepped on your glasses when you lay them on the floor. You are encouraged to be attentive to your own belongings.

5. Place your footwear on the shoe rack upon arrival. Do not lay your shoes on the floor. It might go missing. Students might wear the wrong shoe home. If you own a widely common shoe like Havanas slippers, you are encouraged to place it at a spot on the shoe rack that is away from the other same looking shoe.

ETIQUETTE

1. No photo taking allowed in class unless permission is given by the instructor. Privacy at Hale is what makes us comfortable. You can have a quick photo right after class but do ensure that other students are not in your photo if you intend to post it online. Please check out our studio rental rates for your professional photo shoot session.

2. Please keep yourself body odour free.

3. Students will be made to exit class for rowdy, inconsiderate or unpleasant behaviour towards staff and students.

4. Proper attire is needed in class, i.e., see-through outfits are not allowed) Students might be rejected into class for inappropriate attire.

For non-aerial classes, please wear clothing that allows freedom of movement. Fitted clothes are preferred over loose clothing. It allows the instructor to check on your alignments.

For aerial classes, crops and leggings are encouraged. Sleeved top is preferred. In the nutshell, you would like to be as tightly covered as you can. Clothes can prevent and reduce your skin from fabric burns and bruises.

No jewellery allowed in Aerial Silk classes. You will be asked to keep your jewellery in the lockers if you are spotted with one. Jewellery will cut the silk fabric and could become a potential safety hazard.

5. Hale reserved the right to turn away students who flouted the studio’s terms and conditions and class will be considered as taken.

PAYMENT

1. Hale does not offer instalment plans currently.
2. All payment are non-refundable.
3. Digital receipt for class pack purchase will be sent to your registered email. Physical receipts will be given upon request only. Let’s save the trees.

TERMS & CONDITIONS

PACKAGES

1. All purchases are non-refundable and non-sharing except for friends to share bundle as intended.

2. The package will only be activated on your first class. However, unactivated packages will be activated automatically 24 months upon the date of purchase. (Example: You bought the package in Jan 2019, you will need to start the package by Jan 2021.)

3. Packages can be transferred to a person at an administration charge of $50, with the exception of Starter Pack and 21 Days Challenge.

4. Every package comes with validity. Packages have to be completed within its validity period. Package holders are able to bring over their unused class cards into the validity of their new package only if one has purchased a new package before their current package expires.

5. Promotional packages will not be able to put on hold (ie. extension of validity). The only exception is hospitalisation leave with document proof of medical certificate with no less than 7 days. For hospitalisation leave, we will extend your package validity according to the given amount of days on the document with an additional 14 days. (Example: You are given hospitalisation leave for 10 days, your package validity will be extended to a maximum of 10 + 14 days = 24 days). For a regular package, every block of 3 months validity in your package, it can be extended by a maximum of 14 days in one setting without any reason/documentation. (Example: You bought a non-promotional 50 classes with 12 months validity package, you can extend your validity 4 times with a maximum 14 x 4 = 56 days in total.) For all extension of package validity, it will be capped at 56 days (8 weeks) in total.

10 CLASSES 21 DAYS CHALLENGE

1. Challenge has to be completed in 21 days. Extension of validity only applies to hospitalisation leave with a medical certificate of fewer than 7 days. All terms and conditions apply.

2. $90 credits cash back can be used in full for regular packages and maximum $20 off a promotional package. Tip: To make the most out of your dollar, you can choose to buy our 50 classes regular package [$(850-90)/50 = $15.20 per class]. Alternatively, in conjunction with our sale promotion, you can go for our 25 classes at $390 [$(390-20)/25 = $14.80 per class].

3. Unused cash back credits will be in your account for a maximum of 60 months (5 years) to be used for future purchases. The maximum amount of cash back credits allowed to store in your account is $100.

4. Challenge can only be purchased once every 6 months.

STARTER PACK

1. Valid for first time purchase only, the first transaction at Hale Yoga Studio. Tip: Students who are interested in other packages are encouraged to buy both the starter pack and the package they are keen in on their first purchase.

2. Non-transferable. Non-sharing. Non-refundable.

PROMOTION

1. Sometimes we will have packages on sale. They are always the same. Just different names. Our prices won’t become cheaper and cheaper. So fret not! What’s more depressing than to know that you have bought a sale package yesterday only to find out it is cheaper today! It’s either we are on sale or not. We stick to that and love the way we are.

2. Sale frequency occurs about once every 2 months. Tip: If you are not financially tight and you are a consistent practitioner (doing 2-3 classes a week), you are encouraged to have one back up promotional package in your account.

MERCHANDISE & APPAREL

1. Products bought at Hale Yoga Studio are non-refundable. Please check the state of the item before leaving the studio.

2. Hale apparels rental ranges from $2-3 per item. We keep it as low as we can for basic laundry cost, so we can aim to provide a solution when students forget to bring activewear. Limited sizes are available. Try your luck if you have forgotten to bring your attire!